RMA Request

Return Merchandise Authorization (RMA) Request

Please complete all required information below before submitting your request. Products returned without a completed RMA Request Form will not be accepted and will be returned to customer at customer's expense.

All RMA Requests are subject to our terms & conditions.

Feel free to use our Live Chat or call your BAPI Account Representative or Customer Service during normal business hours (M-F, 8AM - 5PM CST) with any questions.

Your Contact Info
Contact Name*
Company Name*
Address*
Street Address City State / Province / Region ZIP / Postal Code Country
Phone*
Fax
Email*
Return Shipping Information
Complete the following section only if returned product(s) should be shipped to a different location than entered above after testing, replacement, repairs, etc.
Return shipping address is the same as the above*
- Yes
- No
Contact Name
Contact Name
First Last
Address
Street Address City State / Province / Region ZIP / Postal Code Country
Purchase Order
Please enter one (or both) original purchase order numbers.
BAPI P.O. Number

e.g. BA######
Customer P.O. Number
Product(s) Returning
Product 1 - Part Number*
Quantity*
Reason for Return*
Desired Action*
Description*
Please describe the reason for return (e.g. behavior of malfunctioning product, visible damage to product, etc.)
Image
Max. file size: 40 MB.
Product 2 - Part Number
Quantity
Reason for Return
Desired Action
Description
Please describe the reason for return (e.g. behavior of malfunctioning product, visible damage to product, etc.)
Image
Max. file size: 40 MB.
Product 3 - Part Number
Quantity
Reason for Return
Desired Action
Description
Please describe the reason for return (e.g. behavior of malfunctioning product, visible damage to product, etc.)
Image
Max. file size: 40 MB.
Product 4 - Part Number
Quantity
Reason for Return
Desired Action
Description
Please describe the reason for return (e.g. behavior of malfunctioning product, visible damage to product, etc.)
Image
Max. file size: 40 MB.
Consent*
I agree to being contacted by a BAPI representative to assist with my inquiry through the email address or phone number provided.
If you do not consent, we are unable to respond to your inquiry through this form. If you consent, rest assured that your personal data will not be stored, sold, or used in any other way besides internal operations by BAPI representatives. If you would rather speak directly to a BAPI representative, please call +1-608-735-4800.

Return Merchandise Authorization (RMA) Request

Your Contact Info

Return Shipping Information

Purchase Order

Product(s) Returning

Warranty

BAPI-BACKED

BAPI ORIGINAL